Serving Salisbury, Concord, Charlotte, Lexington, Greensboro, Winston Salem and surrounding areas
Privacy Policy
Last Updated: July 10th, 2025
​
Your privacy matters to us. This Privacy Policy outlines how Uptime Mobile Services collects, uses, and safeguards your information when you visit our website, contact us, or use our mobile repair services—including communication through SMS/text messages.
1. Information We Collect
We may collect personal information that you provide voluntarily, such as:
-
Your name
-
Email address
-
Phone number (including for SMS communication)
-
Business or fleet information
-
Service requests or project details submitted via forms, calls, or messages
We also collect certain non-personal data automatically:
-
Device and browser type
-
IP address
-
Pages visited on our website
-
Date, time, and duration of your visit
2. How We Use Your Information
We use collected information to:
-
Respond to service requests and provide accurate quotes
-
Communicate with you via phone, email, or SMS
-
Schedule and manage on-site repair services
-
Improve our website and services
-
Send occasional updates, promotions, or reminders (only with your consent)
-
Ensure website security and prevent fraud
3. SMS/Text Messaging
By providing your phone number and opting in, you agree to receive SMS/text messages from Uptime Mobile Services related to:
-
Service confirmations or scheduling updates
-
Quotes or follow-up information
-
Occasional promotions or service reminders (if you’ve opted in)
Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
We will never share or sell your mobile number or SMS consent to third parties for marketing purposes.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it with:
-
Trusted third-party service providers (e.g., payment processors, scheduling software, email/SMS platforms)
-
Legal authorities, only if required by law or necessary to protect our rights or property
5. Cookies & Tracking Technologies
We use cookies and similar tools to improve your online experience. You may choose to disable cookies in your browser settings, though this may limit certain features on our site.
6. Third-Party Links
Our site may contain links to other websites. Uptime Mobile Services is not responsible for the content, policies, or practices of those external sites.
7. Changes to This Policy
We may revise this Privacy Policy occasionally. Any updates will be reflected by a new "Last Updated" date at the top of this page.
8. Contact Us
For questions about this policy or how we handle your data, reach out to us:
Uptime Mobile Services
Phone: 336-402-8610
Email: service@uptimemobileservices.com
Website: www.uptimemobileservices.com
​
